Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of leslie sategna

leslie sategna

November 11, 2024

5  out of  5
rating by leslie sategna
"Shoua and her team are incredibly friendly and knowledgable! Insurance can be so confusing and it was nice to finally understand what I am paying for. Thank you!"
We responded:
"Hi Leslie, thank you so much for giving our office a 5-star Google review! Warm regards, Shoua Lee - State Farm Agent"
Profile photo of Rachelle Copp

Rachelle Copp

November 11, 2024

5  out of  5
rating by Rachelle Copp
"Shoua and her team are amazing! They are always so helpful and on top of everything. Shoua recently help us set up our life insurance plan which gives me so much peace of mind. Thank you all!!!!"
We responded:
"Hi Rachelle, thank you so much for giving our office a 5-star Google review! Warm regards, Shoua Lee - State Farm Agent"
Profile photo of Robert Beegle

Robert Beegle

October 30, 2024

5  out of  5
rating by Robert Beegle
"The State Farm Insurance Agency office of Shoua Lee was awesome! Ms. Lee met with me personally when I sought assistance after a family tragedy. Although Ms. Lee was not our “agent of record”, she was extremely compassionate and took the time to help me with a claim in a relaxed and unhurried manner. I really appreciated that gesture immensely. Ms. Lee’s associates Telman and Larissa were also fantastic to work with, extremely professional and a pleasure to get to know. I am happy to give them 5 stars and wish I could double that review!"
We responded:
"Hi Robert, I'm glad we were able to help you during this time. Being here to help our customer navigate through their hardest days is what keeps us on our journey. Our job is to make sure our customers are covered and that there's a plan in place with that coverage. We appreciate you; and our team really enjoyed meeting you. Wishing you all the best! Warm regards, Shoua Lee and Team "
Profile photo of Stefan Akers

Stefan Akers

October 29, 2024

5  out of  5
rating by Stefan Akers
"Larissa is fast an efficient, I had my quote within 10 minutes and fully insured within 20 minutes, id cards included! Safe to say this is the best insurance agency in town"
We responded:
"Hi Stefan! Thank you for your kind review. I'll be sure to pass this along to Larissa. We appreciate having you as a customer! Warm regards, Shoua Lee - State Farm Insurance"
Profile photo of leoschevy1

leoschevy1

October 16, 2024

5  out of  5
rating by leoschevy1
"Just have to say Larissa was amazing to work with and I had a great experience!! Just an awesome person all around!!"
We responded:
"Hi Leo! Thank you for the positive feedback! I'll be sure to pass this on to the team. We appreciate your support. Warm regards, Shoua Lee - State Farm Agent"
Profile photo of Laramie Burks

Laramie Burks

October 15, 2024

5  out of  5
rating by Laramie Burks
"Larissa is absolutely amazing and so tentative. We always know she will take care of us!"
We responded:
"We are glad that we have consistently met your insurance needs and provided great care. Your satisfaction is our priority. Thank you for your feedback and continued support! - Shoua Lee, State Farm Agent"
Profile photo of Starrie Le

Starrie Le

October 15, 2024

5  out of  5
rating by Starrie Le
"I just had to leave a positive note about my experience with Larissa. Service was top notch. I had ALOT of questions and she was able to gracefully answer them all and help me explore options. 10/10 would recommend!"
We responded:
"Thank you for taking the time to leave such a wonderful review! It's great to know that our friendly and knowledgeable service made you feel heard, valued, and cared for. I will make sure to pass on your kind words to the whole team, as they are the ones who keep things running smoothly. We truly appreciate your recommendation and look forward to serving you again in the future! - Shoua Lee, State Farm Agent"
Profile photo of Ashley Dixon

Ashley Dixon

October 15, 2024

5  out of  5
rating by Ashley Dixon
"I had the pleasure of working with Larissa. She was so patient and helpful, as I was worried I may not qualify for what I was looking for, and in the end was able to help me get what I needed! Thanks so much!"
We responded:
"Thank you for your kind words, Ashley! We greatly appreciate your recommendation. We pride ourselves on being responsive and helping our clients understand their coverage options. Please don't hesitate to reach out if you have any further questions or need assistance. - Shoua Lee, State Farm Agent"
Profile photo of Tom Johnston

Tom Johnston

October 15, 2024

5  out of  5
rating by Tom Johnston
"Good communication and helpful in answering questions and providing the right information and understanding coverage"
We responded:
"Thank you for your positive review, Tom! We're glad to hear that you've had consistently positive experiences with State Farm, and our office in particular. Our top-notch customer service and comprehensive coverage options are designed to give you peace of mind. We appreciate your recommendation and look forward to continuing to provide you with excellent service. - Shoua Lee, State Farm Agent"
Profile photo of allisoneria

allisoneria

October 15, 2024

5  out of  5
rating by allisoneria
"Always great service!"
We responded:
"Our goal is to make insurance hassle-free and provide exceptional service. We appreciate your recommendation to consider our office for all your insurance needs. Thank you for choosing us! - Shoua Lee, State Farm Agent"
Profile photo of Ben Haugen

Ben Haugen

October 15, 2024

5  out of  5
rating by Ben Haugen
"Great customer service and knowledgeable staff. Highly recommend!"
We responded:
"Hi Ben! Thank you for your loyalty and positive feedback! We're glad to hear that you've had a great experience with our office. I am pleased to know my team is always quick to respond to your calls, texts, and emails. We appreciate your continued support! - Shoua Lee, State Farm Insurance Agent"
Profile photo of Leslie Lyon

Leslie Lyon

October 14, 2024

5  out of  5
rating by Leslie Lyon
"Larissa is a delight to speak to!"
We responded:
"Hi Leslie! Thank you so much for the positive review! - Shoua Lee, State Farm Agent"
Profile photo of Dana Krause

Dana Krause

October 14, 2024

5  out of  5
rating by Dana Krause
"Shoua is a great agent. Use her for your insurance needs..."
We responded:
"Hi Dana! Thank you so much for the positive review. We appreciate your continued support! - Shoua Lee, State Farm Agent"
Profile photo of Rustin Barth

Rustin Barth

October 14, 2024

5  out of  5
rating by Rustin Barth
"Great customer skills and follow through and provides a well understanding of insurance needs based on your personal situation. Thanks Shoua Lee!"
We responded:
"Thank you so much for your kind words, Rustin! We are thrilled to hear that you have had a positive experience with our team. Thank you for recommending our insurance office to others, as we truly value your continued support. We look forward to serving you for many more years to come! - Shoua Lee, State Farm Agent"
Profile photo of Stephen Ellis

Stephen Ellis

October 14, 2024

5  out of  5
rating by Stephen Ellis
"Awesome customer service!!!"
We responded:
"Thank you so much for your review, Stephen! We are thrilled to hear that you have had a positive experience with our team. Thank you for recommending our insurance office to others, as we truly value your continued support. We look forward to serving you for many more years to come! - Shoua Lee, State Farm Agent"
Profile photo of Jose Cesa

Jose Cesa

October 14, 2024

5  out of  5
rating by Jose Cesa
"Larissa was very helpful. With the cost of insurance continuing to increase, I appreciate the knowledge, time and effort she gave me in explaining all the different options I would have. Thank you for your help!"
We responded:
"Thank you for your positive review, Jose! I am pleased that you were provided exceptional service, and that Larissa was proactive with reviewing your policies with you prior to your renewal. We strive to exceed expectations and go that extra mile to help all of our customers. Thank you for choosing us and trusting us with your insurance needs! - Shoua Lee, State Farm Agent"
Profile photo of Mr. Allan

Mr. Allan

October 14, 2024

5  out of  5
rating by Mr. Allan
"Got questions? Larissa has got your answers! She was very helpful and informative. She serviced all my needs in a timely manner."
We responded:
"Thank you for your fantastic review, Mr. Allen! I'll be sure to pass this on to Larissa. - Shoua Lee, State Farm Agent"
Profile photo of Tony Nguyen

Tony Nguyen

October 14, 2024

5  out of  5
rating by Tony Nguyen
"Larissa at State Farm, working with agent Shoua Lee, was incredibly helpful in answering all my questions about various coverage options. Her customer service was outstanding, and she responded promptly and thoroughly. Highly recommend!"
We responded:
"Hi Tony! Thank you for taking the time to leave us a review. We're thrilled to hear that you've had a wonderful experience with our team. We always strive to provide excellent service and quick responses to your questions. We appreciate your support and look forward to assisting you in the future. - Shoua Lee, State Farm Insurance Agent"
Profile photo of Stephany Booth

Stephany Booth

October 14, 2024

5  out of  5
rating by Stephany Booth
"Excellent service, thank you!"
We responded:
"Hi Stephany! Thank you for taking the time to leave us a review. We appreciate your support and look forward to assisting you in the future. - Shoua Lee, State Farm Insurance Agent"
Profile photo of Luis Silva

Luis Silva

October 14, 2024

5  out of  5
rating by Luis Silva
"Top notch service and communication. Very helpful and willing to take the time to answer questions and review policy details. Thank you!"
We responded:
"Hi Luis! Thank you for taking the time to leave us a review. We're thrilled to hear that you've had a wonderful experience with our team. We always strive to provide excellent service and quick responses to your questions. We appreciate your support and look forward to assisting you in the future. - Shoua Lee, State Farm Insurance Agent"
Profile photo of Manuel Guevara

Manuel Guevara

October 14, 2024

5  out of  5
rating by Manuel Guevara
"Very helpful and looks out for your best interest. Highly recommended"
We responded:
"Hi Manuel! Thank you for taking the time to leave us a review. We're thrilled to hear that you've had a wonderful experience with our team. We always strive to make sure our customers understand their insurance policies so that there's a plan in place and coverage when you need it. We appreciate your support and look forward to assisting you in the future. - Shoua Lee, State Farm Insurance Agent"
Profile photo of Peter “petey” Osborn

Peter “petey” Osborn

October 14, 2024

5  out of  5
rating by Peter “petey” Osborn
"Amazing 👏"
We responded:
"Hi Petey! Thank you for taking the time to leave us a review. We appreciate your support and look forward to assisting you in the future. - Shoua Lee, State Farm Insurance Agent"
Profile photo of Matt Glide

Matt Glide

October 14, 2024

5  out of  5
rating by Matt Glide
"Thank you for the great information on helping me protect our young family better. Larissa was very knowledgeable and great at breaking down the coverages we should be have."
We responded:
"Hi Matt! Thank you for taking the time to leave us a review. We're thrilled to hear that you've had a great experience with our team. I'll be sure to pass this on to the team. We appreciate your support and look forward to assisting you in the future. - Shoua Lee, State Farm Insurance Agent"
Profile photo of _andrewmedia_

_andrewmedia_

October 14, 2024

5  out of  5
rating by _andrewmedia_
"Larissa is an amazing State Farm Customer Service Rep who goes above and beyond to assist customers with their insurance needs. She possesses exceptional communication skills, always listening attentively to customers' concerns and providing clear and concise explanations of complex insurance policies. Her ability to quickly comprehend customers' needs and offer effective solutions sets her apart as a valuable asset to the State Farm team. Larissa's friendly demeanor and willingness to go the extra mile in resolving issues make her a trusted and reliable source of support for customers. Not only does Larissa excel in her role as a Customer Service Rep, but she also demonstrates a high level of professionalism and integrity in all her interactions. She consistently upholds State Farm's reputation for excellent customer service by treating each customer with respect and empathy. Larissa's dedication to ensuring customer satisfaction and her strong attention to detail make her a standout representative for the company. Her exceptional problem-solving skills and ability to navigate complex insurance claims with ease make her a valuable resource for customers seeking assistance. Larissa's commitment to providing top-notch service sets a high standard for her peers and reinforces State Farm's reputation as a trusted insurance provider."
We responded:
"Hi Andrew! Thank you for taking the time to share your positive experience with my office! We truly appreciate your kind words and are thrilled to hear that our team has been friendly, helpful, and responsive to your needs. Larissa is indeed dedicated to providing excellent service and ensuring you have the best coverage at a fair price. We are grateful for your recommendation. If there is anything else we can assist you with, please do not hesitate to reach out. - Shoua Lee, State Farm Agent"
Profile photo of Jose Macaspac

Jose Macaspac

September 27, 2024

5  out of  5
rating by Jose Macaspac
"Shoua diligently explained the details of the coverages."
We responded:
"Thank you so much for providing our insurance agency a 5-star Google review, Jose. I enjoyed speaking with you over the phone to review your auto insurance coverages. Please don't hesitate to give us a call should you have any questions or need anything. Always happy to help! Warm regards, Shoua Lee - State Farm Agent"