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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jose Macaspac

Jose Macaspac

September 27, 2024

5  out of  5
rating by Jose Macaspac
"Shoua diligently explained the details of the coverages."
We responded:
"Thank you so much for providing our insurance agency a 5-star Google review, Jose. I enjoyed speaking with you over the phone to review your auto insurance coverages. Please don't hesitate to give us a call should you have any questions or need anything. Always happy to help! Warm regards, Shoua Lee - State Farm Agent"
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Dianne Olney

September 3, 2024

5  out of  5
rating by Dianne Olney
"I'm very pleased with the professional service I received. They return calls quickly, also I was able to change my due date. Thank you State Farm."
We responded:
"Thank you for the kind review, Dianne. We appreciate having customers like you and I'm glad my team is able to provide fast and efficient service to meet our customers' needs. Warm regards, Shoua Lee - State Farm Agent"
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Artyom Gevorkyan

August 24, 2024

5  out of  5
rating by Artyom Gevorkyan
"Shout and her agency have helped me through a lot with insurance for my family. California is hard to find good insurance but State Farm helped me take care of my family. I highly recommend them!"
We responded:
"Thank you for the thoughtful review, Artyom! We appreciate you! Warm regards, Shoua Lee - State Farm Insurance Agent"
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Makar Trofimov

August 23, 2024

5  out of  5
rating by Makar Trofimov
"Perfect and quick service, had an amazing experience with Telman, thank you!"
We responded:
"Thank you so much for your review, Makar! We're honored to have you as a customer and look forward to assisting you with any future needs! - Shoua Lee, State Farm Agent"
Profile photo of Jemma Gevorkyan

Jemma Gevorkyan

August 22, 2024

5  out of  5
rating by Jemma Gevorkyan
"I recently had the pleasure of working with State Farm insurance agent with Shoua Lee who made the insurance process easy and smooth. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend them to anyone looking for an insurance agency that puts customers first."
We responded:
"Thank you so much for your incredibly positive review, Jemma! We're honored to have you as a customer and look forward to assisting you with any future needs! - Shoua Lee, State Farm Agent"
Profile photo of Vahagn Leo Gorodnitsky

Vahagn Leo Gorodnitsky

August 22, 2024

5  out of  5
rating by Vahagn Leo Gorodnitsky
"Thank you so much for your excellent service, patience and consideration of my insurance needs."
We responded:
"Thank you, Vahagn. We appreciate your business! Warm regards, Shoua Lee - State Farm Agent"
Profile photo of Artur Gevorkyan

Artur Gevorkyan

August 21, 2024

5  out of  5
rating by Artur Gevorkyan
"Shoua and her agency have been a big help with insurance for my family. California makes it so hard to find good insurance but State Farm took care of my family well. Shoua and her team are amazing! Highly recommend them!"
We responded:
"Thank you for the kind review, Arthur! Warm regards, Shoua Lee & Team"
Profile photo of Kristi Taddonio

Kristi Taddonio

August 14, 2024

5  out of  5
rating by Kristi Taddonio
"Quick and responsive when changes were requested based on our needs as a family. There was communication along the way too."
We responded:
"Thank you for taking the time to share your positive experience, Kristi! We truly appreciate your loyalty and trust in our services. It's wonderful to hear that we have consistently provided you with personalized customer service and transparency. We value your feedback and recommendation, and we look forward to continuing to serve you and your family in the future. - Shoua Lee, State Farm Agent"
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Joleen Russell

August 14, 2024

5  out of  5
rating by Joleen Russell
"After being with another insurance Company for almost 20 years we couldn’t say no to this office. The agent took our same coverage and gave us a better price that will help our family do better financially. Thank you Mr. Gevorkyan and Ms. Lee for doing your best for our family. I’m happy with our choice to switch. Looking forward to our future with you."
We responded:
"Thank you for the thoughtful review, Joleen. I'm glad we were able to provide you and your family with more affordable insurance rates. We appreciate having you as a customer here and look forward to serving you and your family when it comes to insurance and financial services. Warm regards, Shoua Lee - State Farm Insurance Agent"
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Adriana

August 13, 2024

5  out of  5
rating by Adriana
"Really great conversation. Fantastic assistance. Learned of new coverage I didn't know existed!!!"
We responded:
"Thank you for your positive review, Adriana! We're thrilled to hear that your experience was easy and smooth. We appreciate your feedback and look forward to serving you in the future. - Shoua Lee, State Farm Agent"
Profile photo of Kathi Hodge

Kathi Hodge

August 8, 2024

5  out of  5
rating by Kathi Hodge
"Made a phone call to make some changes to my policy and had everything done and taken care of in less than 10 minutes. We only have one vehicle and it’s older than dirt so we don’t need a lot of coverage. I doubt we could get the same coverage for less at a less known insurance company for less money. Highly recommend this office. I just hope I never have to file a claim and find out how that goes 🤣"
We responded:
"Thank you for your wonderful review, Kathi! We're delighted to hear that you had an excellent experience with State Farm and our team here. We appreciate your kind words about our prompt service. It's our goal to provide professional and dedicated service to all our customers. Thank you for choosing State Farm, and we look forward to serving you in the future! – Shoua Lee, State Farm Agent"
Profile photo of Richard Chiu

Richard Chiu

August 8, 2024

5  out of  5
rating by Richard Chiu
"Tammy and all the reps at her office are wonderful to talk to and always helpful. Thank you Tammy!"
We responded:
"Thank you for your wonderful review, Richard! We're delighted to hear that you had an excellent experience with State Farm and our team here. It's our goal to provide professional and dedicated service to all our customers. Thank you for choosing State Farm, and we look forward to serving you in the future! – Shoua Lee, State Farm Agent"
Profile photo of Ken Choi

Ken Choi

August 8, 2024

5  out of  5
rating by Ken Choi
"Very easy to work with. Great customer service."
We responded:
"Thank you so much for your positive review, Ken! We're thrilled to hear that you had a great experience with our team. Providing excellent customer service and making the insurance process as stress-free as possible is always our top priority. Warm regards, Shoua Lee - State Farm Insurance Agent"
Profile photo of Lexie Barth

Lexie Barth

August 8, 2024

5  out of  5
rating by Lexie Barth
"Customer service is great everyone is knowledgeable and helpful."
We responded:
"Thank you for your positive review, Lexie! Your recommendation means a lot to us, and we look forward to serving you again. – Shoua Lee, State Farm Agent"
Profile photo of Matt Barry

Matt Barry

August 7, 2024

5  out of  5
rating by Matt Barry
"Always respond quickly. Very nice staff!"
We responded:
"Thank you for the 5-star review Matt! We appreciate your business. Warm regards, Shoua Lee - State Farm Insurance Agent"
Profile photo of Linda Babie

Linda Babie

August 5, 2024

5  out of  5
rating by Linda Babie
"Incredible service across the board. All my needs were met and with utmost professionalism and kindness. 10/10 would recommend!"
We responded:
"Thank you so much for taking the time to leave us a 5-star review! We truly appreciate your kind words and support. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help! Warm regards, Shoua Lee - State Farm Insurance Agent"
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Ryan Thomas

August 3, 2024

5  out of  5
rating by Ryan Thomas
"She is very responsive to all questions and is knowledgeable about the industry"
We responded:
"Thank you for your wonderful 5-star review on Google! We greatly appreciate your support and are thrilled to hear that you had a positive experience with our service. Thank you again for choosing us! Warm regards, Shoua Lee - State Farm Agent"
Profile photo of Alexa Kimberly

Alexa Kimberly

August 3, 2024

5  out of  5
rating by Alexa Kimberly
"Shoua Lee is our State Farm Agent and so far we have had a great experience! She is always sending us cards which is so thoughtful. Her team is incredibly helpful especially Larissa!"
We responded:
"Thank you so much for taking the time to leave us a fantastic 5-star review on Google! We truly appreciate your kind words and support. We strive to provide exceptional service to all our customers, and it's truly rewarding to know that we have met your expectations. Your review not only motivates us to continue delivering top-notch assistance but also helps others make informed decisions about our services. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help! Warm regards, Shoua Lee - State Farm Insurance Agent"
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Steph Carroll

July 31, 2024

5  out of  5
rating by Steph Carroll
"Called just before closing and Shoua took the time to walk me through a new policy for our vehicles. She let me ask an abundance of questions and was extremely patient with me. We are very excited to be switching over to State Farm and keep our insurance local within Folsom!!"
We responded:
"Hi Steph, I appreciate your feedback. We like to make insurance simple and I'm glad to hear that it was a seamless process. We're always here and happy to help! We look forward working you and welcome to our State Farm family!"
Profile photo of Leslie Lyon

Leslie Lyon

July 26, 2024

5  out of  5
rating by Leslie Lyon
"Larissa has been so amazing helping me through the process and helping me make choices that are ideal for my life and goals. Thank you so much."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team, and it motivates us to continue providing excellent service. Warm regards, Shoua Lee - State Farm Agent"
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David Osborn

July 25, 2024

5  out of  5
rating by David Osborn
"Shoua and her team are very professional, and their follow up and communication is very thorough. Larissa was able to help me figure out some potential policy changes, and you could tell they care deeply about their clients. I look forward to working with their team in the future."
We responded:
"Thank you for the fantastic 5-star review! We're delighted to know that you had a great experience with our team. Your kind words are greatly appreciated and will be shared with our entire team. Warm regards, Shoua Lee - State Farm Agent "
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Teresa Smith

July 24, 2024

5  out of  5
rating by Teresa Smith
"Very helpful and removing my old vehicle and adding a new one was very easy."
We responded:
"Thank you for your 5-star review! We're so pleased to hear that you had a positive experience and that the service was quick and easy! Thank you for being a valued customer and for being a part of our State Farm family. Warm regards, Shoua Lee - State Farm Agent"
Profile photo of Lorraine Barth

Lorraine Barth

July 24, 2024

5  out of  5
rating by Lorraine Barth
"After reviewing all of our auto policies, Larissa was able to find additional discounts for us! At a time when our rates are climbing it was so refreshing to see a discount on our renewal. A very pleasant office to work with."
We responded:
"Thank you for taking the time to provide our office with a 5-star review! Finding ways to make insurance affordable is important to us and we strive to ensure all discounts are applied appropriately while reviewing policies. Thank you for being a valued State Farm customer! Warm regards, Shoua Lee - State Farm Insurance "
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larissa barth

July 24, 2024

5  out of  5
rating by larissa barth
"Shoua is thorough and informative."
We responded:
"Thank you for the 5-star review! We appreciate the feedback! Warm regards, Shoua Lee - State Farm Agent"
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Misty Phillips

July 18, 2024

5  out of  5
rating by Misty Phillips
"The customer service was excellent! Received a great quote too! Highly recommend."
We responded:
"Misty, thank you for the leaving us a Google review. We love what we do and its customers like you that make our jobs joyful. Warm regards, Shoua Lee - State Farm Agent"